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Landlord and Tenant Disputes

Landlord and tenant disputes in Ontario, Canada can be complex and challenging to navigate for both parties involved. These disputes can arise from a range of issues, including non-payment of rent, maintenance and repair issues, evictions, and illegal acts. Below, we will explore the complexities of landlord and tenant disputes in Ontario and how the legal system deals with these disputes.  

The Residential Tenancies Act (RTA) is the primary legislation that governs the relationship between landlords and tenants in Ontario. The RTA outlines the rights and responsibilities of landlords and tenants and provides a legal framework for resolving disputes. However, navigating the legal system can be complex and confusing for both landlords and tenants.  

The most common types of landlord and tenant disputes in Ontario include rent arrears, maintenance and repair issues, eviction, and illegal acts. Let's take a closer look at each of these disputes.  


Non-Payment of Rent 
One of the most common disputes between landlords and tenants in Ontario is non-payment of rent. Landlords have the right to evict tenants for non-payment of rent, but the process can be complicated. Under the RTA, landlords must follow specific steps before they can evict a tenant for non-payment of rent. This includes issuing a notice of termination and filing an application with the Landlord and Tenant Board (LTB). However, tenants have the right to dispute the eviction and request a hearing before the LTB.

Maintenance and Repair Issues 

Another common dispute between landlords and tenants in Ontario is maintenance and repair issues. Landlords have a legal obligation to ensure that their rental properties are in good condition and meet certain standards. If a tenant believes that their landlord is not fulfilling their obligations, they can file an application with the LTB to seek an order requiring the landlord to make necessary repairs. 

Evictions 
Landlords have the right to evict tenants for several reasons, including non-payment of rent, breaching the lease agreement, or committing illegal acts. However, the eviction process can be complex and must be handled carefully to ensure that landlords are following the law. In some cases, landlords may need to go through the courts to obtain an eviction order, which can be a lengthy and costly process.  

Evictions for personal use 

Personal use is when a landlord intends to use a rental unit for their personal use or for the use of a family member. Under the Residential Tenancies Act (RTA), landlords have the right to evict tenants to use the rental unit for their personal use or for the use of a family member. However, there are several complexities to this process that landlords and tenants need to be aware of. 
The RTA outlines the process that landlords must follow to evict a tenant for personal use. Firstly, the landlord must provide the tenant with a notice of termination, which states the reason for the eviction and the date the tenancy will end. The notice of termination must be in writing and must comply with the requirements set out in the RTA. 

One of the complexities of personal use disputes is that landlords must prove that they have a genuine intention to use the rental unit for personal use or for the use of a family member. This can be challenging to prove, and landlords must be prepared to provide evidence to support their claim. 
Another complexity of personal use disputes is that tenants have the right to dispute the eviction and request a hearing before the LTB. Tenants can challenge the eviction if they believe that the landlord does not have a genuine intention to use the rental unit for personal use or if they believe that the eviction is in bad faith. 

Persistently Late
 
One of the complexities of landlord and tenant disputes involving persistently late payment of rent is that the tenant may dispute the eviction and argue that they have not persistently paid their rent late. The tenant may argue that there were valid reasons for the late payment of rent, such as a temporary financial hardship.
 
Another complexity of these disputes is that landlords must be careful not to engage in self-help remedies, such as changing locks or shutting off utilities, to evict a tenant for persistently late payment of rent. Self-help remedies are illegal and can result in legal action being taken against the landlord. 

If a tenant disputes the eviction, the LTB may order the tenant to pay the rent owed and allow them to remain in the rental unit. If the tenant fails to pay the rent owed, the landlord may apply to the LTB for an eviction order.


Illegal Acts 
If a tenant engages in illegal acts, such as damaging the rental property or engaging in illegal drug activity, landlords can apply to the LTB to evict the tenant. However, this process can be complex and may require the involvement of law enforcement. 

Illegal Business
 
If a landlord suspects that their tenant is engaging in an illegal business activity, they have the right to take legal action. However, the legal process can be complicated, and it is essential to understand the legal framework and the steps involved. 

Under the Residential Tenancies Act (RTA), landlords have the right to terminate a tenancy and evict a tenant for illegal activity. However, the process for doing so can be complex, and landlords must follow specific legal procedures to ensure that they are acting within the law. 

The first step for a landlord who suspects that their tenant is engaging in an illegal business activity is to gather evidence. This may involve hiring a private investigator, gathering witness statements, or seeking assistance from local law enforcement. Once the landlord has gathered sufficient evidence, they can issue a notice of termination to the tenant.
 
The notice of termination must comply with the requirements set out in the RTA and must state the reason for the eviction. In the case of illegal business activity, the reason for eviction would be a breach of the lease agreement or illegal activity. After providing the notice of termination, the landlord must file an application with the Landlord and Tenant Board (LTB) to obtain an eviction order.
 
The LTB will then schedule a hearing to determine whether the landlord has provided adequate notice and whether the tenant has engaged in illegal activity. If the LTB determines that the tenant has engaged in illegal activity, it may issue an eviction order. 

One of the complexities of landlord and tenant disputes involving illegal business activities is that the tenant may dispute the eviction and request a hearing before the LTB. The tenant may argue that they were not engaging in illegal activity or that they were unaware that their activities were illegal. 

Another complexity of these disputes is that landlords must be careful not to engage in self-help remedies, such as changing locks or shutting off utilities, to evict a tenant. Self-help remedies are illegal and can result in legal action being taken against the landlord.


Navigating the Legal System 
Navigating the legal system can be challenging for both the landlords and tenants, particularly when disputes arise, talking to a legal adviser is strongly recommended if you have a Landlord and Tenant Dispute. The LTB is an independent adjudicative body that has the power to resolve disputes between landlords and tenants. However, the LTB process can be lengthy and time-consuming, and it can take months to years to resolve a dispute. Furthermore, tenants have the right to challenge eviction orders and may require legal representation to do so.


What about the Condominium Authority Tribunal (CAT)? 

The Landlord and Tenant Board (LTB) and the Condominium Authority Tribunal (CAT) are two separate and distinct organizations in Ontario, Canada. The LTB is a tribunal that hears disputes between landlords and tenants, while the CAT hears disputes related to condominium ownership and management. 

The LTB was created to provide a means of resolving disputes between landlords and tenants in a fair and impartial manner. It has the authority to hear and decide on disputes related to issues such as rent increases, evictions, maintenance and repairs, and tenant rights and obligations. The LTB is responsible for enforcing the Residential Tenancies Act (RTA) and the regulations that accompany it. 

The CAT, on the other hand, deals with disputes related to condominium ownership and management, and it was created to provide a more accessible and affordable option for resolving these types of disputes. The CAT has jurisdiction over disputes related to common expenses, common elements, pets, parking, and other matters that arise in the course of owning or living in a condominium. The CAT is staffed by qualified and impartial adjudicators who have experience in condominium law and dispute resolution, and its decisions are legally binding and can be enforced through the court system if necessary. The CAT is designed to be an efficient and effective alternative to the court system, providing a means of resolving disputes that is more accessible, less expensive, and less time-consuming than traditional litigation.
 
One of the benefits of the CAT is that it provides an accessible and affordable means of resolving disputes related to condominium ownership and management. The cost of hiring a lawyer and going to court can be prohibitively expensive for many condominium owners, and the CAT provides an alternative that is more cost-effective and less time-consuming. The CAT is also designed to be more accessible to non-lawyers, with forms and procedures that are easier to understand and navigate. This can help to level the playing field for condominium owners, who may not have the same resources as their condominium corporation. 

In addition to providing an accessible and affordable means of resolving disputes, the CAT also plays an important role in promoting good governance and transparency within the condominium industry. By providing a forum for resolving disputes, the CAT helps to ensure that condominium corporations are held accountable for their actions, and that the rights and interests of condominium owners are protected. The CAT's decisions are also publicly available, which promotes transparency and accountability within the industry. 

The following are some of the most common types of disputes that have been heard by the CAT: 

Common expenses - One of the most common types of disputes heard by the CAT relates to common expenses. These disputes can involve disputes about the amount of common expenses owed by a unit owner, the allocation of common expenses among unit owners, and the failure of a unit owner to pay common expenses. In one case heard by the CAT, a unit owner was disputing the amount of common expenses they owed, arguing that they should not have to pay for a repair to a common element that was caused by another unit owner's negligence. 

Pets - Disputes related to pets are also common. These disputes can include cases where a condominium corporation is trying to enforce its pet restrictions, or where a unit owner is arguing that they should be allowed to keep a pet that the corporation is trying to ban. In one case heard by the CAT, a unit owner was disputing the condominium corporation's pet restrictions, arguing that her dog was a service animal and should be allowed to stay in the building despite the corporation's no-pet policy. 

Parking - Parking disputes are also common types of cases heard by the CAT. These disputes can include cases where a unit owner is arguing that they are entitled to a specific parking spot, or where the condominium corporation is trying to enforce its parking rules. In one case heard by the CAT, a unit owner was disputing the condominium corporation's decision to charge her for parking, arguing that the corporation had not properly communicated the parking fees. 

Noise complaints - Noise complaints are another type of dispute that the CAT hears. These can include cases where a unit owner is complaining about excessive noise from another unit or where the condominium corporation is trying to enforce its noise by-laws. In one case heard by the CAT, a unit owner was disputing the condominium corporation's decision to fine him for excessive noise, arguing that the noise was not excessive and that the corporation had not properly communicated the noise by-laws. 

Unit owner meetings - Disputes related to unit owner meetings are also heard by the CAT. These disputes can include cases where a unit owner is challenging the outcome of a meeting or where the condominium corporation is trying to enforce its meeting rules. In one case heard by the CAT, a unit owner was disputing the condominium corporation's decision to disqualify him from running for a board position, arguing that the corporation had not followed its own rules for the nomination process. 

Maintenance and repair of common elements - Disputes related to the maintenance and repair of common elements are also common. These disputes can include cases where a unit owner is arguing that the corporation has not properly maintained a common element or where the corporation is trying to enforce its maintenance by-laws. In one case heard by the CAT, a unit owner was disputing the condominium corporation's decision to charge him for a repair to a common element, arguing that the corporation had not properly communicated the repair costs. 

While the LTB and the CAT are two separate and distinct organizations, they both play important roles in resolving disputes in Ontario, Canada. The LTB provides a means of resolving disputes between landlords and tenants, while the CAT provides a means of resolving disputes related to condominium ownership and management. The CAT is designed to be an accessible and affordable alternative to the court system, providing a streamlined and efficient means of resolving disputes that protects the rights and interests of condominium owners while promoting good governance and transparency within the condominium industry.   

NG Legal Services Professional Corporation has a track record of not only successfully representing Landlords and Tenants for years, but also easing the process of going through such litigation. NG now will be offering the same service when dealing with the Condominium Authority Tribunal, NG understands your situation and will use NG's experience to challenge every issue, ask every question, enforce every right, minimize costs and make sure that your getting the best deal possible under the law, be it an order by hearing and/or a resolution. Hire NG and you get the experience that makes a difference in your case as well as have peace of mind knowing that whatever letters, notices, applications, and documents that may be required are drafted properly and consciously.  
Below are some of the most common Notices and Applications we deal with when applying to the Landlord and Tenant Board that you may be a party too:

(Please note, that the list below is only some of the most common matters, NG deals with all landlord and tenant disputes even if it is not listed. 

Landlords

  • Notices to end Tenancy for Non-payment of Rent
  • Notices to end Tenancy for Interfering with others, Damage or Overcrowding
  • Notices to end Tenancy for Causing Serious problems
  • Notices to end Tenancy because the landlord, purchaser or family member needs unit
  • Application to end Tenancy for Non-payment of Rent
  • Application to Terminate a Tenancy -- Evict a Tenant for demolition, conversion, maintenance or repairs
  • Application to Terminate a Tenancy – Tenant Gave Notice or Agreed to Terminate the Tenancy
  • Application to Terminate a Tenancy – Tenant Failed to Meet Conditions of a Settlement or Order
  • Application to collect rent the tenant owes Landlord

Tenants

  • Tenants Notice to end Tenancy
  • Tenants Notice to end Tenancy because of fear of sexual or domestic violence and abuse
  • Tenants Application for a Rebate
  • Tenants Application about Tenant Rights
  • Tenants Application – Landlord Gave Notice of Termination in Bad Faith
  • Tenants Application about Maintenance